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How much will the repair cost?

  Our hourly technician charge is $85.00 plus parts. There is a one (1) hour minimum charge. Most repairs can be done in 1 hour (about 90% usually fall in this category). If a repair is going to hit the 2 hour mark, we will call you to get your authorization before we continue unless we have already received your authorization.

Does repairing it in 1-hour mean swapping the board out and charging the price of the board (which can cost up to $1000.00)?

 
No. We repair down to the component level. This includes surface mounted IC’s which most service centers wont touch. If we receive your instrument and a board will not be cost effective to repair, we will call you to discuss options, but this only happens on rare occasions.

Why should you send your Kurzweil instrument  to DG Audio Repair?

 
Because we know what we are doing. We have been repairing Kurzweil equipment exclusively since 1995. We have factory-trained staff and know all the common problems, this is one of the reasons we can repair them quickly. We are up to date on all the various bug fixes the Kurzweil engineer’s have come up with since the production of any given model. In some instances, your Kurzweil will sound better than when you first brought it home.

What kind of warranty is provided on repaired units?
 
30 days on any work that was performed

 

We are located in Shelton, Washington.
To contact DG Audio or call direct
360.432.1080

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